Payment Requests: What your customers see

When your customer receives your payment request, they will see a request to pay the balance owed on the edited order using our Payment Request Email Template. Template includes key data for the payment request including:

  • The updated line items in the order
  • The amount that has already been paid
  • The outstanding amount to be paid
  • A Pay Now link that customers can use to pay the payment request

Your customer can click "Pay Now" button in the email they received, to pay directly through your online store's checkout. When the transaction is completed, the payment will be attributed directly to the order.

Next: See our Frequently Asked Questions about Payment Requests