Return items to inventory

Returning an item in an order with multiple items on Shopify is made easier by using Edit Order. Edit Order allows you to perform the return through a few quick steps.

Step 1

Open the order using Edit Order by clicking on More Actions

Step 2

Click on the red “X” next to the item you wish to return to stock

Step 3

After you’ve successfully selected the item you wish to return to stock, click the “Save” button in the upper right corner

Step 4

After you click “Save”, the item(s) will automatically be returned to inventory (only if you have your app programed to automatically restock), and the difference in price will automatically be refunded to the original payment method.

Step 5

On the orders page, the original order will be marked as canceled and the new order will be created

Here is a video walk through of the steps above:

For additional assistance you can find more written and video tutorials here .