Editing or adding product SKU to existing order
Customers often request exchanges for various reasons such as a different size, colour, or customization. In these instances, you can use Cleverific Order Editor to switch the incorrect item with the new correct item by simply changing the product SKU. This article explores how to do this.
Add or edit product SKU
1. Open the order in which you want to correct the product SKU
5. In the open field, you can input the correct SKU and then click the blue Apply button.
6. After you press the blue Apply button, you must also click the blue Save button in the top right corner
Walkthrough of the steps above:
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