Creating a new order from an abandoned cart

Edit Order can be used to convert an abandoned checkout into a standard Shopify order. This feature turns a customer generated checkout from your online store into an order in your Admin. This article will show you how to do this:

1. Go to your Abandoned checkouts page from your Shopify Admin and open the checkout you’d like to convert.

2. Click More actions and then click Create Order

  3. Now that you’re on the editing screen, make any adjustments you’d like to make. When you're ready, finalize the order by clicking Save.

4. You have the option to Send a Payment Request to collect the outstanding balance, or continue by clicking Save Order.

If you're interested in saving abandoned checkouts as draft orders in Shopify, we recommend looking at our dedicated abandoned checkout app: Parachute by Cleverific.

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