Issuing Refunds

Pay With Credit Card is currently in early-access, so currently only early-access participants are able to access this feature. Refunding through Pay with Credit Card has full integration with Stripe payments. This means that:

  • You can issue a refund through Shopify and Edit Order will automatically notate the refund up in your Stripe account
  • You can issue a refund through your Stripe dashboard, and Edit Order will automatically notate that refund on your Shopify order

Please note: Depending on your customer's bank, a refund can take 5-10 business days to show up on their credit card statement.

Processing a refund through Shopify

Below are links to Shopify's help documentation on how to process refunds:

Processing a refund through Stripe

Below is the link to Stripe's help documentation on how to process a refund: