Issuing Refunds
Refunding through Pay with Credit Card has full integration with Stripe payments. This means that:
- You can issue a refund through Shopify and Edit Order will automatically notate the refund up in your Stripe account
- You can issue a refund through your Stripe dashboard, and Edit Order will automatically notate that refund on your Shopify order
Please note: Depending on your customer's bank, a refund can take 5-10 business days to show up on their credit card statement.
Processing a refund through Shopify
Below are links to Shopify's help documentation on how to process refunds:
- Full refund: https://help.shopify.com/en/manual/orders/refund-cancel-order#refund-an-entire-order
- Partial refund: https://help.shopify.com/en/manual/orders/refund-cancel-order#refund-part-of-an-order
Processing a refund through Stripe
Below is the link to Stripe's help documentation on how to process a refund: