Uncancelling an order

The Uncancel order feature was removed from Cleverific Order Editor in June 2018 because Shopify's Duplicate function does essentially the same thing. You'll find in this article how to create a draft order with all the same details as the cancelled order.

Duplicate cancelled orders in Shopify

1. Open the cancelled order in your Shopify admin.

2. Click More Actions, then click Duplicate from the dropdown menu:

You should now be directed to a new draft order with all of the same order details as the cancelled order. 

Please note: refunds cannot be reversed in Shopify. If the order you are duplicating was refunded, you will need to collect a new payment from your customer.

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