Add back order information to an order

Edit Order can be used to add backorder information and accept an order even when a product is out of stock. This article will show you how to do this.

  1. Go to your orders page, and select New Order from the More actions drop-down menu.
  2. Add a customer to the order.
  3. Add the out-of-stock item to the order.
  4. Click Save, and then Send a Payment Request to collect payment.
  5. When the out-of-stock item becomes available to ship, and when the order is marked as Paid - fulfill the order.

Questions? We’d love to hear from you! Email us at: