Change shipping speed

If your customer changes their mind about when they want to receive their order, then you can use Edit Order to change the shipping speed. Here’s how to do this.

  1. Open the order you’d like to change the shipping speed for in your Shopify Admin and click “Edit Order” through the “More actions” menu.

  2. On the editing screen, scroll down to the totals section and add the new shipping speed and shipping cost in the text fields next to the drop down menu “Switch Shipping Options”: 

  3. Click “Save”. If the change in shipping cost increases the total cost of the order, then you can Send a Payment Request to collect the additional money owed from your customer.

Please note - Edit Order currently only has the ability to add weight-based and price-based shipping methods and cannot do carrier-calculated rates. We are looking into ways to generate carrier-calculated rates support in the future.

Got questions? We’d love to hear from you! You can reach us at: support@editorder.net