Change shipping speed
If your customer changes their mind about when they want to receive their order, then you can use Edit Order to change the shipping speed. Here’s how to do this.
- Open the order you’d like to change the shipping speed for in your Shopify Admin and click Edit Order through the More actions menu
- On the editing screen, scroll down to the totals section and add the new shipping speed and shipping cost in the text fields next to the drop down menu Switch Shipping Options:
3. Click Save. If the change in shipping cost increases the total cost of the order, then you can Send a Payment Request to collect the additional money owed from your customer.
Please note - Edit Order can currently only add weight-based and price-based shipping methods. Edit Order cannot do carrier-calculated rates at this time. We are looking into ways to generate carrier-calculated rates in the future.
Got questions? Drop us a line at: firstname.lastname@example.org