How to perform a refund

This article explains Edit Order's refund process during editing, and how to perform a refund on an edited order.

When you click "Save" after editing an order, Edit Order automatically issues whatever refund amount is is due as a result of the edit (How Edit Order handles totals after editing).

However, due to limitations within Shopify, if you want to add another refund a few hours or days later then you'll need to go back to the original order to do so. Below is a video walking through how to do this.

How to perform a refund on an edited order:

We are working on an update for Edit Order that will overcome this limitation and allow refunds to be processed successfully on the edited order without having to return to the original order. 

Got questions? Drop us a line at: support@editorder.net