Send an email notification when updating an order

By default, Edit Order does not send emails to your customer when you edit their order. You can change this by selecting an email confirmation template to use before saving your edits.

Sending an email notification

In the editing screen, click the dropdown menu under Email Confirmation Template

  1. Select an email confirmation template for that order

When you save your edits, Edit Order will send an email notification to your customer letting them know that their order has been updated.

Changing a default email notification template

You can configure a default template in your Edit Order Advanced Settings. With a default template selected, you won't have to select a template every time you make an edit. Here's how to do this:

From your Shopify Admin:

  1. Click Apps 
  2. Click Edit Order by Cleverific
  3. Click Advanced Settings (located in the upper right hand corner)
  4. Under the Email Notifications heading, click the dropdown menu and select a template to be your default 
  5. Click Save to confirm your changes
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