Send an email notification when updating an order

This article explains how to send an email notification to your customer when updating an order. 

By default, Edit Order does not send any emails out when you edit an order. You can tell Edit Order to do send out the standard Shopify order confirmation email on an individual edit basis when editing an order by doing the following on the Edit Order screen:

  1. Scroll to the bottom of the Edit Order screen, under the Override default settings heading, look for Email Confirmation Template
  2. Change the option to "Order Updated - Default Template"

When you save your edits, Edit Order will send an order confirmation email letting your customer know that their order has been updated.

Set up Edit Order to always send a notification

You can make a notification email the default for all your edits so you don't have to select it every time you make an edit. Here's how to set this up:

  1. Go to Apps, click on Edit Order by Cleverific
  2. Click Advanced Settings in the blue banner in the upper right hand corner.
  3. On the Advance Settings page, find the  Email Notifications heading and change the option to Order Updated - Default Template
  4. Click Save to save your settings.
An easy way to get familiar with these options is to create a test order using your own email address so that you can then edit and test the results.
Got questions? Drop us a line at: support@editorder.net