Usage limit in Cleverific Order Editor
All Order Editor's pricing plans are based on usage per billing cycle. This article will go over what your usage includes, where you can consult your current usage, and what happens after your billing cycle ends or if you hit your usage limit.
Included in your usage
For all plans, usage is based on the total number of order edits, new orders, new draft orders, edited draft orders and abandoned cart recoveries processed by Order Editor during the current billing cycle. We count as a usage when the button "Save" is clicked within Order Editor.
This will also include bundle and promo automation with Shopify Flow + Order Editor processed per billing cycle.
Note: Since October 2023, all plans have access to Shopify Flow + Order Editor.
On the Professional plan and above:
- Customer Portal will also be included in this usage.
- You'll have additional usage allocated specifically for promo and bundle automation with Shopify Flow + Order Editor.
Consult your current usage
- Navigate to Apps > Cleverific Order Editor.
- On your dashboard, you will see your current usage, your billing cycle end date, the Customer Portal edits* and the automations processed*
(*if included in your plan)
Usage limit notification
When you're getting close to reaching your usage limit, Order Editor will send you an email notification letting you know about this.
Usage limit reached
If you hit your usage limit, you won't be able to use Order Editor till you upgrade your plan or wait for your next billing cycle to start.
Once you reach 100% of your usage limit, you will see an "Upgrade plan" link in your editor and dashboard, which will take you to the plan selection.
End of billing cycle
When your billing cycle ends, your usage will be reset to zero. You can see your billing cycle end date on your Order Editor dashboard, under your current usage.
Note: you can upgrade and downgrade your plan anytime, as we understand that some months might get busier than others!
Any questions? Send us an email at firstname.lastname@example.org!