Disallowing customers to modify shipping country
In the Fraud protection section of your Customer Portal settings, you can decide whether or not you want to disallow your customers to change the shipping country of their orders. The default setting is to allow your customers to edit this information but you can change this anytime.
Enabling this setting can prevent customers from taking advantage of shipping rates/offers only available in certain regions.
Disallow shipping country change
- Go to Customer Portal settings > Fraud protection section.
- Under Decide what shipping information can be changed, uncheck the box next to Customers can modify shipping country. Your changes will be automatically saved.
When this setting is enabled, your customers won't be able to change the country from their shipping address: