How Edit Order handles order totals after editing

Once you edit an order on Edit Order, the total could be the same, less or more. If the total is less refunds would be given back to the customer automatically through any payment method they use.

If edits result in an outstanding amount, send your customer a payment request:

Step 1: Once edits are complete, click on Save.

Step 2: Click on Send Payment Request.

If edits result in refund due, send a refund:

Edit Order will automatically refund the difference in price to the payment method that was used in the original order after you click Save.

If edits result in the same order total:

If your new order has the same order total than the original, Edit Order will credit the same payment to the newly created order. No additional payments or cancellations have to be made.