Change shipping and billing on existing orders

Edit Order can be used to update shipping and billing information on an existing order. This article will show you how.

Step 1

  • Open the order that has shipping or billing information that needs to be updated

Step 2

  • Click More Actions and then click Edit Order

Step 3

  • Once the order is opened in Edit Order, you can edit either the shipping information, the billing information, or both, to match the correct information

IMPORTANT NOTE: In order for revisions to be confirmed the order must be associated with a verified email address.

Step 4

  • Once you’ve successfully revised the information, click Save changes to process your changes.

Here is a video walk through of the steps above:

For additional assistance you can find more written and video tutorials here .